With the activation of Orum's Unified Accounts, your Analytics and Call History pages now seamlessly display combined data from all your CRM integrations, streamlining your workflow for a more efficient experience.

If you previously had separate accounts for each integration, this update will merge them, giving you a more seamless experience across all your CRM integrations.

Analytics

• After your accounts are merged, the Analytics page will automatically update to display calls from all your CRM integrations.

• You’ll see a message at the top of the page confirming this change. No other functionality on the Analytics page is affected.

Call History

• The Call History page will now show calls made across all your CRM integrations, combining everything in one place.

• An informational message will appear on the page, confirming this update.

• You can still click on any prospect's name to view detailed information specific to them.