Knowing when to call is one of the most impactful metrics to help your team improve their calling outcomes. Orum provides a heat map letting you know what times of day your reps are getting the highest connect rates so that they can optimize their calling hours.

Ensure that your reps are planning their calling time effectively by matching the hours of the day they are calling to the hours that have the highest connect rates.

In addition to the best time of day to call, Orum also surfaces the best day of the week to call based on when prospects are most likely to pick up. Additionally, you can match these high-performing days to the days your reps are doing the most calling.