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Quick tips to improve conversation-to-meeting rate
Updated 9 months ago

The journey from initial conversation to securing a meeting is rarely a straight line. It's a nuanced process filled with obstacles and especially, objections. We believe that the key to improving your conversation-to-meeting rate is making sure you feel ready and confident to handle any objection. Here are some tips we train our own reps on: 

  1. Focus on objection handling: Often, the barrier to converting a conversation into a meeting lies in how objections are managed. Sharpening your objection handling skills can significantly improve your conversion rate.

  2. Personalize the objection handling table (below): Make use of an objection handling table to anticipate and prepare for common objections. Customize this table to align with your organization’s specific context, ideal customer profile (ICP), and value proposition.

  3. Collaboration is key: Work closely with your team and your manager to refine your objection handling tactics. Sharing insights and strategies can lead to a more cohesive and effective sales approach.

  4. Keep Your resources accessible: Having your objection handling table readily available during calls ensures you can smoothly navigate any pushbacks, keeping the conversation flowing towards setting up a meeting.

Feel free to use this objection handling table as a resource and even fill in your own responses. 

ObjectionResponseCategory
I'm running into a meeting / I’m busyI know I caught you cold here - do you mind if I briefly explained a little about what we do and you can let me know if you want to continue the conversation?Brush off
Send me informationI know I caught you cold here - do you mind if I level with you really quickly and explain what we do so we don’t waste any time with unnecessary follow-up?Brush off
I'm not interestedI know I caught you cold here - do you mind if I level with you really quickly and explain what we do and you can let me know if you want to continue the conversation?Brush off
I'm not the decision makerI don't need you to be the decision maker - I need you to get excited about the product so we can start building a champion. The reality is that multiple stakeholders will be involved, and I think you're a great person to start with. Authority
Implementing other tools right nowOh that's great - what tools are you implementing? When do you think is a good time to follow up?Bandwidth
We already use XYZ competitorWould you mind if I very briefly explain how we’re different and you can tell me if you’re interested in continuing the conversation?Competition
How did you get my numberWe have commonly used data products like Zoominfo (publicly traded), LeadIQ, etc. I'm not sure exactly where your number is from, but likely from one of those sources → ask a questionSurprise
I thought you were someone elseSorry to disappoint!! - do you mind if I level with you really quickly and explain what we do?Surprise
No BudgetBudgets are constantly moving targets. This is really about figuring out if there is a potential technical fit, and if we can achieve a positive outcome for you. Can borrow just 30 seconds to quickly explain what we do, and you can let me know if you want to continue the conversation?Price

 

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