What is Snooze?

Snooze is a feature that will prevent Orum from dialing a prospect until a specific date and time.

Best practices for Snooze?

Snooze is primarily used in SFDC, since it is not task based. Use Snooze whenever you want to ensure that Orum will not call the prospect until a certain date. Usually when a prospect asks to be followed up after X time. Users might snooze other contacts in the same account if they are currently speaking with a target and want to hold off until they convert.

Can I un-Snooze?

Yes. Orum will grey out contacts on your list as “Snoozed.” You can “unsnooze" them similar to how you Snooze them.

How does this impact my CRM?

Snoozing is unique to Orum and will not affect the CRM system it’s connected to.