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International Calling

Updated 6 days ago

Orum now supports calling into a wide range of international countries and territories, with specific capabilities and requirements tailored to each. This article outlines the available international countries, categories, number availability, and newly introduced international language detection.

Please be advised:

International Dialing is available to Ascend accounts only
Only Admins have access to manage Dialable Countries in Account Settings.

Note: As Orum does not provide legal advice, you are responsible for researching which countries and regions you and your team want to call into. We recommend consulting with your legal team to ensure that you comply with our International dialing regulations.

International Countries & Territories

Countries available for international dialing are broken into two categories:

Countries and territories that can be dialed with standard dialing (click-to-call, one-off, power dialing without automation):
- These countries support dialing without AI automation. While they are dialable, Orum's advanced features, such as AI detection, Parallel Dialing, and VM drop are not available.
Countries and territories that can be dialed with parallel dialing and automation:
- These are English-speaking countries where Orum’s advanced voice detection and automation features are fully supported.
- Orum’s AI detector supports English, Spanish, Portuguese, French, German, Dutch, Swedish, Danish, Finnish, Norwegian, Italian, Hebrew, and Japanese.
- Automation = features like Voicemail detection, drop, and sequencer.

If a country or territory requires you to acquire/set up a number, you can contact Orum Support or submit a ticket. Our support team will be able to guide you through obtaining the necessary numbers.

Note on UK Territories:

UK Territories, such as the Channel Islands, Isle of Man, and Jersey, have separate laws and regulations. Currently, Orum does not support dialing into these territories.

ℹ️ We recommend using CMD+F to search quickly for a specific country.

Country/Region	Standard Dialing	Parallel Dialer and AI Detection & Automation	International Numbers Available?	Additional Number Setup Required	Notes
Ascension Islands	NO	NO	NO
Andorra	YES	NO	NO
United Arab Emirates	YES	NO	NO	TRUE	*Reach out to support to setup
Antigua and Barbuda	YES	YES	NO
Anguilla	YES	YES	NO
Albania	YES	NO	NO
Armenia	YES	NO	NO
Angola	YES	YES	YES	TRUE	*Reach out to support to setup
Argentina	YES	YES	NO
American Samoa	YES	YES	NO
Austria	YES	YES	YES	TRUE	*Reach out to support to setup
Australia	YES	YES	YES	TRUE	*Reach out to support to setup
Aruba	YES	YES	NO
Azerbaijan	YES	NO	NO
Bosnia and Herzegovina	YES	NO	YES	TRUE	*Reach out to support to setup
Barbados	YES	YES	NO
Bangladesh	YES	NO	NO
Belgium	YES	YES	YES	TRUE	*Reach out to support to setup
Burkina Faso	YES	NO	NO
Bulgaria	YES	NO	NO
Bahrain	YES	NO	YES	TRUE	*Reach out to support to setup
Burundi	YES	NO	NO
Benin	YES	YES	NO
Bermuda	YES	YES	NO
Brunei Darussalam	YES	NO	NO
Bolivia	YES	YES	NO
Bonaire, Sint Eustatius and Saba	YES	YES	NO
Brazil	YES	YES	YES	TRUE	*Reach out to support to setup
Bahamas	YES	YES	NO
Bhutan	YES	NO	NO
Botswana	YES	YES	NO
Belize	YES	YES	NO
Canada	YES	YES	YES
Congo	NO	NO	NO
Switzerland	YES	YES	YES	TRUE	*Reach out to support to setup
Côte d'Ivoire (Ivory Coast)	NO	NO	NO
Cook Islands	YES	NO	NO
Chile	YES	YES	YES	TRUE	*Reach out to support to setup
Cameroon	YES	NO	NO
Colombia	YES	YES	YES	TRUE	*Reach out to support to setup
Costa Rica	YES	YES	YES
Cape Verde	YES	NO	NO
Curaçao	NO	NO	NO
Cyprus	YES	NO	YES	TRUE	*Reach out to support to setup
Czech Republic	YES	NO	CHECKING	TRUE	*Reach out to support to setup
Germany	YES	YES	YES	TRUE	*Reach out to support to setup
Djibouti	YES	NO	NO
Denmark	YES	YES	YES	TRUE	*Reach out to support to setup
Dominica	YES	YES	YES
Dominican Republic	YES	YES	YES
Algeria	YES	NO	NO
Ecuador	YES	YES	YES
Estonia	YES	NO	YES	TRUE	*Reach out to support to setup
Egypt	YES	NO	NO
Eritrea	NO	NO	NO
Spain	YES	YES	YES	TRUE	*Reach out to support to setup
Finland	YES	YES	YES	TRUE	*Reach out to support to setup
Fiji	YES	NO	NO
Falkland Islands	YES	NO	NO
Micronesia	YES	NO	NO
Faroe Islands	YES	YES	NO
France	YES	YES	NO	TRUE	*Reach out to support to setup
France (EEA Originated Price)	NO	NO	NO
Gabon	YES	YES	NO
United Kingdom	YES	YES	YES
Grenada	YES	YES	NO
Georgia	YES	NO	YES	TRUE	*Reach out to support to setup
French Guiana	YES	NO	NO
Ghana	YES	YES	YES	TRUE	*Reach out to support to setup
Gibraltar	YES	YES	NO
Greenland	YES	YES	NO
Republic of the Gambia	YES	NO	NO
Guinea	YES	YES	NO
Guadeloupe	YES	NO	NO
Equatorial Guinea	YES	YES	NO
Greece	YES	NO	YES	TRUE	*Reach out to support to setup
Guatemala	YES	NO	NO	TRUE	*Reach out to support to setup
Guam	YES	YES	NO
Guinea-Bissau	YES	NO	NO
Guyana	YES	YES	NO
Honduras	YES	NO	YES	TRUE	*Reach out to support to setup
Croatia	YES	NO	NO	TRUE	*Reach out to support to setup
Haiti	NO	NO	NO
Hungary	YES	NO	YES	TRUE	*Reach out to support to setup
Indonesia	YES	NO	YES	TRUE	*Reach out to support to setup
Ireland	YES	YES	YES	TRUE	*Reach out to support to setup
Israel	YES	YES	YES
India	YES	NO	NO
Iceland	YES	NO	NO
Italy	YES	YES	YES	TRUE	*Reach out to support to setup
Jamaica	YES	YES	NO
Jordan	YES	NO	YES	TRUE	*Reach out to support to setup
Japan	YES	YES	YES	TRUE	*Reach out to support to setup
Japan - Santuu Discount (in JPY)	NO	NO	NO
Kenya	YES	YES	YES
Kyrgyzstan	YES	NO	YES	TRUE	*Reach out to support to setup
Cambodia	YES	NO	YES	TRUE	*Reach out to support to setup
Kiribati	YES	NO	NO
Comoros	YES	NO	NO
Saint Kitts and Nevis	YES	YES	NO
South Korea	YES	NO	YES	TRUE	*Reach out to support to setup
Kuwait	YES	NO	NO
Cayman Islands	YES	YES	YES
Kazakhstan	YES	NO	YES	TRUE	*Reach out to support to setup
Lao People's Democratic Republic	YES	NO	YES
Saint Lucia	YES	YES	YES	TRUE	*Reach out to support to setup
Sri Lanka	NO	NO	YES	TRUE	*Reach out to support to setup
Liberia	NO	NO	NO
Lesotho	YES	NO	NO
Lithuania	YES	NO	YES	TRUE	*Reach out to support to setup
Luxembourg	YES	YES	YES	TRUE	*Reach out to support to setup
Latvia	YES	NO	NO
Morocco	YES	NO	YES	TRUE	*Reach out to support to setup
Monaco	YES	YES	NO
Moldova	YES	NO	YES	TRUE	*Reach out to support to setup
Montenegro	YES	NO	YES
Madagascar	YES	NO	NO
Marshall Islands	YES	YES	NO
Macedonia	YES	NO	NO
Mongolia	YES	NO	NO
Macao	YES	NO	YES	TRUE	*Reach out to support to setup
Northern Mariana Islands	YES	YES	NO
Martinique	YES	NO	NO
Mauritania	YES	NO	NO
Montserrat	YES	YES	NO
Malta	YES	NO	YES	TRUE	*Reach out to support to setup
Mauritius	YES	NO	YES
Maldives	YES	NO	NO
Malawi	YES	NO	NO
Mexico	YES	YES	YES
Malaysia	YES	NO	YES	TRUE	*Reach out to support to setup
Mozambique	YES	YES	NO
Namibia	YES	NO	NO
New Caledonia	YES	NO	NO
Niger	YES	YES	NO
Nigeria	YES	YES	YES	TRUE	*Reach out to support to setup
Netherlands	YES	NO	YES	TRUE	*Reach out to support to setup
Norway	YES	YES	YES	TRUE	*Reach out to support to setup
Nepal	YES	NO	NO
Nauru	YES	YES	NO
New Zealand	YES	YES	YES
Oman	YES	NO	NO
Panama	YES	NO	YES	TRUE	*Reach out to support to setup
Peru	YES	NO	YES
French Polynesia	YES	NO	NO
Papua New Guinea	YES	NO	NO
Philippines	YES	NO	YES	TRUE	*Reach out to support to setup
Pakistan	YES	NO	NO
Poland	YES	NO	YES	TRUE	*Reach out to support to setup
Saint Pierre and Miquelon	YES	NO	NO
Puerto Rico	YES	YES	YES	TRUE	*Reach out to support to setup
State of Palestine	YES	NO	NO
Portugal	YES	YES	YES
Palau	YES	YES	NO
Paraguay	YES	NO	YES
Qatar	YES	NO	NO
Reunion	YES	NO	NO
Romania	YES	NO	YES	TRUE	*Reach out to support to setup
Serbia	YES	NO	YES	TRUE	*Reach out to support to setup
Rwandese Republic	NO	NO	NO
Saudi Arabia	YES	NO	NO
Solomon Islands	YES	NO	NO
Seychelles	YES	NO	NO
Sweden	YES	YES	YES
Singapore	YES	YES	YES	TRUE	*Reach out to support to setup
Saint Helena	YES	NO	NO
Slovenia	YES	NO	YES	TRUE	*Reach out to support to setup
Slovakia	YES	NO	NO
Sierra Leone	YES	YES	NO
San Marino	YES	YES	NO
Senegal	YES	NO	NO
Somali Democratic Republic	NO	NO	NO
Suriname	YES	YES	NO
Sao Tome and Principe	YES	YES	NO
El Salvador	YES	YES	YES
Sint Maarten (Dutch Part)	NO	NO	NO
Swaziland	NO	NO	NO
Turks and Caicos	YES	YES	NO
Chad	YES	NO	NO
Togo	YES	YES	NO
Thailand	YES	NO	YES
Tajikistan	YES	NO	NO
Timor-Leste	YES	NO	NO
Turkmenistan	YES	NO	NO
Tunisia	YES	NO	YES
Tonga	YES	NO	NO
Turkey	YES	NO	NO
Trinidad and Tobago	YES	YES	NO
Tuvalu	YES	NO	NO
Taiwan	NO	NO	YES	TRUE	*Reach out to support to setup
United Republic of Tanzania	YES	NO	NO
Ukraine	NO	NO	NO
Uganda	YES	YES	YES	TRUE	*Reach out to support to setup
United States of America	YES	YES	YES
Uruguay	YES	YES	NO
Uzbekistan	YES	NO	NO
Saint Vincent and the Grenadines	YES	YES	NO
Virgin Islands (US & British)	YES	YES	YES
Virgin Islands (US & British)	YES	YES	NO
Vietnam	NO	NO	YES
Vanuatu	YES	YES	NO
Wallis and Futuna	YES	NO	NO
Samoa	YES	NO	NO
Kosovo	YES	NO	NO
Mayotte	YES	NO	NO
South Africa	YES	YES	YES	TRUE	*Reach out to support to setup
Zambia	YES	YES	NO
Zimbabwe	NO	NO	NO

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