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International Calling
Updated last month

Orum now supports calling into a wide range of international countries and territories, with specific capabilities and requirements tailored to each. This article outlines the available international countries, categories, number availability, and newly introduced international language detection. 

Please be advised:

  • International Dialing is available to Ascend accounts only

  • Only Admins have access to manage Dialable Countries in Account Settings.

Note: As Orum does not provide legal advice, you are responsible for researching which countries and regions you and your team want to call into. We recommend consulting with your legal team to ensure that you comply with our International dialing regulations.


International Countries & Territories

Countries available for international dialing are broken into two categories:

  1. Countries and territories that can be dialed with standard dialing (click-to-call, one-off, power dialing without automation):

    • These countries support dialing without AI automation. While they are dialable, Orum's advanced features, such as AI detection, Parallel Dialing, and VM drop are not available.

  2. Countries and territories that can be dialed with parallel dialing and automation:

    • These are English-speaking countries where Orum’s advanced voice detection and automation features are fully supported.

    • Orum’s AI detector supports English, Spanish, Portuguese, French, German, Dutch, Swedish, Danish, Finnish, Norwegian, Italian, Hebrew, and Japanese.

    • Automation = features like Voicemail detection, drop, and sequencer.

If a country or territory requires you to acquire/set up a number, you can contact Orum Support or submit a ticket. Our support team will be able to guide you through obtaining the necessary numbers.

Note on UK Territories:

UK Territories, such as the Channel Islands, Isle of Man, and Jersey, have separate laws and regulations. Currently, Orum does not support dialing into these territories.

ℹ️ We recommend using CMD+F to search quickly for a specific country.

Country/Region

Standard Dialing 

Parallel Dialer and AI Detection & Automation

International Numbers Available?

Additional Number Setup Required

Notes

Ascension Islands

NO

NO

NO

 

 

Andorra

YES

NO

NO

 

 

United Arab Emirates

YES

NO

NO

TRUE

*Reach out to support to setup

Antigua and Barbuda

YES

YES

NO

 

 

Anguilla

YES

YES

NO

 

 

Albania

YES

NO

NO

 

 

Armenia

YES

NO

NO

 

 

Angola

YES

YES

YES

TRUE

*Reach out to support to setup

Argentina

YES

YES

NO

 

 

American Samoa

YES

YES

NO

 

 

Austria

YES

YES

YES

TRUE

*Reach out to support to setup

Australia

YES

YES

YES

TRUE

*Reach out to support to setup

Aruba

YES

YES

NO

 

 

Azerbaijan

YES

NO

NO

 

 

Bosnia and Herzegovina

YES

NO

YES

TRUE

*Reach out to support to setup

Barbados

YES

YES

NO

 

 

Bangladesh

YES

NO

NO

 

 

Belgium

YES

YES

YES

TRUE

*Reach out to support to setup

Burkina Faso

YES

NO

NO

 

 

Bulgaria

YES

NO

NO

 

 

Bahrain

YES

NO

YES

TRUE

*Reach out to support to setup

Burundi

YES

NO

NO

 

 

Benin

YES

YES

NO

 

 

Bermuda

YES

YES

NO

 

 

Brunei Darussalam

YES

NO

NO

 

 

Bolivia

YES

YES

NO

 

 

Bonaire, Sint Eustatius and Saba

YES

YES

NO

 

 

Brazil

YES

YES

YES

TRUE

*Reach out to support to setup

Bahamas

YES

YES

NO

 

 

Bhutan

YES

NO

NO

 

 

Botswana

YES

YES

NO

 

 

Belize

YES

YES

NO

 

 

Canada

YES

YES

YES

 

 

Congo

NO

NO

NO

 

 

Switzerland

YES

YES

YES

TRUE

*Reach out to support to setup

Côte d'Ivoire (Ivory Coast)

NO

NO

NO

 

 

Cook Islands

YES

NO

NO

 

 

Chile

YES

YES

YES

TRUE

*Reach out to support to setup

Cameroon

YES

NO

NO

 

 

Colombia

YES

YES

YES

TRUE

*Reach out to support to setup

Costa Rica

YES

YES

YES

 

 

Cape Verde

YES

NO

NO

 

 

Curaçao

NO

NO

NO

 

 

Cyprus

YES

NO

YES

TRUE

*Reach out to support to setup

Czech Republic

YES

NO

CHECKING

TRUE

*Reach out to support to setup

Germany

YES

YES

YES

TRUE

*Reach out to support to setup

Djibouti

YES

NO

NO

 

 

Denmark

YES

YES

YES

TRUE

*Reach out to support to setup

Dominica

YES

YES

YES

 

 

Dominican Republic

YES

YES

YES

 

 

Algeria

YES

NO

NO

 

 

Ecuador

YES

YES

YES

 

 

Estonia

YES

NO

YES

TRUE

*Reach out to support to setup

Egypt

YES

NO

NO

 

 

Eritrea

NO

NO

NO

 

 

Spain

YES

YES

YES

TRUE

*Reach out to support to setup

Finland

YES

YES

YES

TRUE

*Reach out to support to setup

Fiji

YES

NO

NO

 

 

Falkland Islands

YES

NO

NO

 

 

Micronesia

YES

NO

NO

 

 

Faroe Islands

YES

YES

NO

 

 

France

YES

YES

NO

TRUE

*Reach out to support to setup

France (EEA Originated Price)

NO

NO

NO

 

 

Gabon

YES

YES

NO

 

 

United Kingdom

YES

YES

YES

 

 

Grenada

YES

YES

NO

 

 

Georgia

YES

NO

YES

TRUE

*Reach out to support to setup

French Guiana

YES

NO

NO

 

 

Ghana

YES

YES

YES

TRUE

*Reach out to support to setup

Gibraltar

YES

YES

NO

 

 

Greenland

YES

YES

NO

 

 

Republic of the Gambia

YES

NO

NO

 

 

Guinea

YES

YES

NO

 

 

Guadeloupe

YES

NO

NO

 

 

Equatorial Guinea

YES

YES

NO

 

 

Greece

YES

NO

YES

TRUE

*Reach out to support to setup

Guatemala

YES

NO

NO

TRUE

*Reach out to support to setup

Guam

YES

YES

NO

 

 

Guinea-Bissau

YES

NO

NO

 

 

Guyana

YES

YES

NO

 

 

Honduras

YES

NO

YES

TRUE

*Reach out to support to setup

Croatia

YES

NO

YES

TRUE

*Reach out to support to setup

Haiti

NO

NO

NO

 

 

Hungary

YES

NO

YES

TRUE

*Reach out to support to setup

Indonesia

YES

NO

YES

TRUE

*Reach out to support to setup

Ireland

YES

YES

YES

TRUE

*Reach out to support to setup

Israel

YES

YES

YES

 

 

India

YES

NO

NO

 

 

Iceland

YES

NO

NO

 

 

Italy

YES

YES

YES

TRUE

*Reach out to support to setup

Jamaica

YES

YES

NO

 

 

Jordan

YES

NO

YES

TRUE

*Reach out to support to setup

Japan

YES

YES

YES

TRUE

*Reach out to support to setup

Japan - Santuu Discount (in JPY)

NO

NO

NO

 

 

Kenya

YES

YES

YES

 

 

Kyrgyzstan

YES

NO

YES

TRUE

*Reach out to support to setup

Cambodia

YES

NO

YES

TRUE

*Reach out to support to setup

Kiribati

YES

NO

NO

 

 

Comoros

YES

NO

NO

 

 

Saint Kitts and Nevis

YES

YES

NO

 

 

South Korea

YES

NO

YES

TRUE

*Reach out to support to setup

Kuwait

YES

NO

NO

 

 

Cayman Islands

YES

YES

YES

 

 

Kazakhstan

YES

NO

YES

TRUE

*Reach out to support to setup

Lao People's Democratic Republic

YES

NO

YES

 

 

Saint Lucia

YES

YES

YES

TRUE

*Reach out to support to setup

Sri Lanka

NO

NO

YES

TRUE

*Reach out to support to setup

Liberia

NO

NO

NO

 

 

Lesotho

YES

NO

NO

 

 

Lithuania

YES

NO

YES

TRUE

*Reach out to support to setup

Luxembourg

YES

YES

YES

TRUE

*Reach out to support to setup

Latvia

YES

NO

NO

 

 

Morocco

YES

NO

YES

TRUE

*Reach out to support to setup

Monaco

YES

YES

NO

 

 

Moldova

YES

NO

YES

TRUE

*Reach out to support to setup

Montenegro

YES

NO

YES

 

 

Madagascar

YES

NO

NO

 

 

Marshall Islands

YES

YES

NO

 

 

Macedonia

YES

NO

NO

 

 

Mongolia

YES

NO

NO

 

 

Macao

YES

NO

YES

TRUE

*Reach out to support to setup

Northern Mariana Islands

YES

YES

NO

 

 

Martinique

YES

NO

NO

 

 

Mauritania

YES

NO

NO

 

 

Montserrat

YES

YES

NO

 

 

Malta

YES

NO

YES

TRUE

*Reach out to support to setup

Mauritius

YES

NO

YES

 

 

Maldives

YES

NO

NO

 

 

Malawi

YES

NO

NO

 

 

Mexico

YES

YES

YES

 

 

Malaysia

YES

NO

YES

TRUE

*Reach out to support to setup

Mozambique

YES

YES

NO

 

 

Namibia

YES

NO

NO

 

 

New Caledonia

YES

NO

NO

 

 

Niger

YES

YES

NO

 

 

Nigeria

YES

YES

YES

TRUE

*Reach out to support to setup

Netherlands

YES

NO

YES

TRUE

*Reach out to support to setup

Norway

YES

YES

YES

TRUE

*Reach out to support to setup

Nepal

YES

NO

NO

 

 

Nauru

YES

YES

NO

 

 

New Zealand

YES

YES

YES

 

 

Oman

YES

NO

NO

 

 

Panama

YES

NO

YES

TRUE

*Reach out to support to setup

Peru

YES

NO

YES

 

 

French Polynesia

YES

NO

NO

 

 

Papua New Guinea

YES

NO

NO

 

 

Philippines

YES

NO

YES

TRUE

*Reach out to support to setup

Pakistan

YES

NO

NO

 

 

Poland

YES

NO

YES

TRUE

*Reach out to support to setup

Saint Pierre and Miquelon

YES

NO

NO

 

 

Puerto Rico

YES

YES

YES

TRUE

*Reach out to support to setup

State of Palestine

YES

NO

NO

 

 

Portugal

YES

YES

YES

 

 

Palau

YES

YES

NO

 

 

Paraguay

YES

NO

YES

 

 

Qatar

YES

NO

NO

 

 

Reunion

YES

NO

NO

 

 

Romania

YES

NO

YES

TRUE

*Reach out to support to setup

Serbia

YES

NO

YES

TRUE

*Reach out to support to setup

Rwandese Republic

NO

NO

NO

 

 

Saudi Arabia

YES

NO

NO

Solomon Islands

YES

NO

NO

 

 

Seychelles

YES

NO

NO

 

 

Sweden

YES

YES

YES

 

 

Singapore

YES

YES

YES

TRUE

*Reach out to support to setup

Saint Helena

YES

NO

NO

 

 

Slovenia

YES

NO

YES

TRUE

*Reach out to support to setup

Slovakia

YES

NO

NO

 

 

Sierra Leone

YES

YES

NO

 

 

San Marino

YES

YES

NO

 

 

Senegal

YES

NO

NO

 

 

Somali Democratic Republic

NO

NO

NO

 

 

Suriname

YES

YES

NO

 

 

Sao Tome and Principe

YES

YES

NO

 

 

El Salvador

YES

YES

YES

 

 

Sint Maarten (Dutch Part)

NO

NO

NO

 

 

Swaziland

NO

NO

NO

 

 

Turks and Caicos

YES

YES

NO

 

 

Chad

YES

NO

NO

 

 

Togo

YES

YES

NO

 

 

Thailand

YES

NO

YES

 

 

Tajikistan

YES

NO

NO

 

 

Timor-Leste

YES

NO

NO

 

 

Turkmenistan

YES

NO

NO

 

 

Tunisia

YES

NO

YES

 

 

Tonga

YES

NO

NO

 

 

Turkey

YES

NO

NO

 

 

Trinidad and Tobago

YES

YES

NO

 

 

Tuvalu

YES

NO

NO

 

 

Taiwan

NO

NO

YES

TRUE

*Reach out to support to setup

United Republic of Tanzania

YES

NO

NO

 

 

Ukraine

NO

NO

NO

Uganda

YES

YES

YES

TRUE

*Reach out to support to setup

United States of America

YES

YES

YES

 

 

Uruguay

YES

YES

NO

 

 

Uzbekistan

YES

NO

NO

 

 

Saint Vincent and the Grenadines

YES

YES

NO

 

 

Virgin Islands (US & British)

YES

YES

YES

 

 

Virgin Islands (US & British)

YES

YES

NO

 

 

Vietnam

NO

NO

YES

 

 

Vanuatu

YES

YES

NO

 

 

Wallis and Futuna

YES

NO

NO

 

 

Samoa

YES

NO

NO

 

 

Kosovo

YES

NO

NO

 

 

Mayotte

YES

NO

NO

 

 

South Africa

YES

YES

YES

TRUE

*Reach out to support to setup

Zambia

YES

YES

NO

 

 

Zimbabwe

NO

NO

NO

 

 

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