Features

Call Library

• Call Library Overview

Dialer

• Click To Call
• Removing numbers for prospects.
• Canceled Calls
• Failed and Busy Call's
• Four ways to "Skip" calls in Orum
• RESET versus REFRESH
• See all 27 articles

Salesfloor

• Navigating the Salesfloor
• Spotlighting
• Live Listen
• Achievements

Analytics

• Analytics
• Understanding Bridged: Connect Ratios
• Understanding Conversation: Meeting Ratios
• Understanding Connect: Conversation Ratios
• Call Dispositions
• Call Disposition Report

Call History

• Incoming Call Dispositioning
• Inbound Callback
• Incoming Call Backs From Prospects
• CHANGE SAVED DISPOSITION
• Call History Page

Call Recordings

• Call Recording Settings
• How To Share Call Recordings
• How to Find a Call Recording Link in Orum
• Call Recording Settings | Two Party Consent

Data Enrichment

• Where To Find Orum-Enriched Numbers
• Data Enrichment: What To Expect
• How To Choose Prospects To Enrich
• Can't Find Orum-Enriched Numbers
• ENRICH Button