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  1. Orum
  2. Features

Features

Dig into our core features and learn how to get the most out of Orum

Call Library

  • Call Library Overview

Dialer

  • Click To Call
  • Removing numbers for prospects.
  • Canceled Calls
  • Failed and Busy Call's
  • Four ways to "Skip" calls in Orum
  • RESET versus REFRESH
  • See all 27 articles

Salesfloor

  • Navigating the Salesfloor
  • Spotlighting
  • Live Listen
  • Achievements

Analytics

  • Analytics
  • Understanding Bridged: Connect Ratios
  • Understanding Conversation: Meeting Ratios
  • Understanding Connect: Conversation Ratios
  • Call Dispositions
  • Call Disposition Report

Call History

  • Incoming Call Dispositioning
  • Inbound Callback
  • Incoming Call Backs From Prospects
  • CHANGE SAVED DISPOSITION
  • Call History Page

Call Recordings

  • Call Recording Settings
  • How To Share Call Recordings
  • How to Find a Call Recording Link in Orum
  • Call Recording Settings | Two Party Consent

Data Enrichment

  • Where To Find Orum-Enriched Numbers
  • Data Enrichment: What To Expect
  • How To Choose Prospects To Enrich
  • Can't Find Orum-Enriched Numbers
  • ENRICH Button

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