Features

Transcription and Objection Detection

• Transcripts and Objection Detection Overview

Call Library

• Playlists in Call Library
• Call Library Overview

Dialer

• Marking Number Status
• AI Call Summary
• Click To Call
• Removing numbers for prospects.
• Canceled Calls
• Failed and Busy Calls
• See all 29 articles

Salesfloor

• Navigating the Salesfloor
• Spotlighting
• Live Listen
• Achievements

Analytics

• Analytics
• Understanding Bridged: Connect Ratios
• Understanding Conversation: Meeting Ratios
• Understanding Connect: Conversation Ratios
• Call Dispositions
• Call Disposition Report

Call History

• Re-Add Removed Prospects in bulk.
• Incoming Call Dispositioning
• Inbound Callback
• CHANGE SAVED DISPOSITION
• Call History Page

Call Recordings

• Call Recording Settings
• How To Share Call Recordings
• How to Find a Call Recording Link in Orum
• Call Recording Settings | Two Party Consent

Data Enrichment

• Where To Find Orum-Enriched Numbers
• Data Enrichment: What To Expect
• How To Choose Prospects To Enrich
• Can't Find Orum-Enriched Numbers
• ENRICH Button