Troubleshooting & FAQ

General Troubleshooting

• Most popular FAQs
• Basic Troubleshooting Steps For Orum
• Google Chrome Version / Update Chrome
• SSO/SAML Integrations
• Editable fields
• LinkedIn/CRM opens in same window as Orum
• See all 9 articles

Settings

• How to hide notifications and tooltips
• Why is Company Name not showing up in Orum settings?

Integrations

• What HubSpot plans does Orum support?
• Salesforce report not loading
• API Limit Reached, Salesloft
• Completed Calls Not Showing In SalesLoft
• Managing Default View of Dispositions in Outreach
• When I log in, Salesforce returns an error or blank screen

Dialer

• Does Orum support Bluetooth headphones?
• What happens if two prospects pick up at the same time?
• Troubleshooting SFDC errors.
• Dial Tree Vs. Extension
• Call Forwarding Not Working
• Phone Numbers Not Showing In Orum
• See all 12 articles

Call Dispositions

• Reason Ended: Sales Rep
• How do I disposition inbound calls?

Prevent outgoing numbers appearing as SPAM

• Spam Overview
• Incoming Spam Calls
• Outgoing Calls Flagged as Spam