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  1. Orum
  2. Troubleshooting

Troubleshooting

Find answers to common questions

Dialer

  • Dial Tree Vs. Extension
  • Call Forwarding Not Working
  • Phone Numbers Not Showing In Orum
  • Identifying Prospects That Cannot Be Dialed
  • Numbers Greyed Out and "Will Not Be Dialed" In Orum
  • Where are my call tasks?
  • See all 9 articles

Call Dispositions

  • Reason Ended: Sales Rep

Disable product notifications

  • Turn Tooltips Off/On

Prevent outgoing numbers appearing as SPAM

  • Spam Overview
  • Incoming Spam Calls
  • Outgoing Calls Flagged as Spam

General Troubleshooting

  • Salesforce report not loading
  • SSO/SAML Integrations
  • LinkedIn/CRM opens in same window as Orum
  • Why is Company Name not showing up in Orum settings?
  • Troubleshooting When Stuck in Dispositioning
  • Google Chrome Version / Update Chrome
  • See all 9 articles

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