Subject: Users may sometimes encounter LinkedIn or their CRM opening in the same window as Orum, instead of a separate window.
Troubleshooting Steps:
Be sure that your browser permissions are set to allow pop-ups and redirects.
This can be done by:
-Clicking the lock icon in your web address bar
-Click site settings
- Set pop-ups and redirects to "Allow"
Alternate cause, and troubleshooting:
Example: Orum Auto-Opens LinkedIn, You close Orum, and then re-open Orum in the same tab LinkedIn AutoOpened in. Now every time you connect with a prospect, linked in opens in the same window as Orum.
This can be fixed by simply closing out your browser entirely, and starting with a fresh browser.
For more information on LinkedIn and CRM auto-open features, please see this Article