Issue: This article discusses how to resolve Orum appearing to be stuck when saving dispositions.
For example:
Troubleshooting Steps to Follow:
- Click the Redial Button on the last prospect:
- Quickly hit the "Disconnect" button - This will appear like a hang-up.
- Check to see if you can now save disposition and move forward with dialing.
***Another thing to check if this does not resolve, is to be sure you are dialed in. Orum can time-out when it sees no activity for an extended period of time. This is easy to address by simply checking the "Dial In" area from the Dialer Page.
