Subject: This knowledge article discusses what the ENRICH button is in Orum and how to use it.
Table of Contents:
1. What is the Data Enrichment feature?
2. How to use the Data Enrichment feature.
3. How To Choose Prospects To Enrich.
4. Data Enrichment: What to Expect.
5. Where To Find Orum-Enriched Numbers.
6. Can't Find Orum-Enriched Numbers.
What is the Data Enrichment feature?
Orum's Data Enrichment feature helps users find additional phone numbers for prospects. This is especially useful for prospects that do not currently have numbers in the contact information listed in the CRM (i.e. Outreach, Salesloft, etc.). Orum does this through a combination of data intelligence and by leveraging the partnership of a 3rd party provider. Data Enrichment is a paid feature that works off of a pre-loaded credit system. 1 credit equals as many valid numbers as Orum can find for 1 prospect. This is to say that credit usage is determined per prospect and not per individual phone number.
**Please ensure that all of prospects that will be enriched have email addresses associated with them as this is the most important criteria for data enrichment to search off of**
Initially, there will be a beta release and Orum will display the following messaging until the full version 1.0 is active in late March of 2022.
How to use the Data Enrichment Feature:
**Please ensure that all of prospects that will be enriched have email addresses associated with them as this is the most important criteria for data enrichment to search off of**
Once a dial list has been loaded into Orum, users can check boxes next to the names of the prospects they want to enrich data for. Once the prospects have been selected, the user can simply click the green "ENRICH" button shown at the top of the Dialer page:
After clicking on "ENRICH" (and depending on the number of credits that are available) the user will see one of the following three popups: