Orum now supports dialing into a wide range of international countries and territories, with specific capabilities and requirements tailored to each. This article outlines the available international countries, categories, number availability, and newly introduced international language detection.
Please be advised:
- International Dialing is available to Ascend accounts only
- Only Admins have access to manage Dialable Countries in Account Settings.
Note: As Orum does not provide legal advice, you are responsible for researching which countries and regions you and your team want to call into. We recommend consulting with your legal team to ensure that you comply with our International dialing regulations.
International Countries & Territories
Countries available for international dialing are broken into three categories:
- Countries and territories that can be dialed with standard dialing (click-to-call or power):
- These countries support dialing without AI automation. While they are dialable, Orum's advanced features, such as AI detection, Parallel Dialing, and VM drop are not available.
- Countries and territories that can be dialed with parallel dialing and automation:
- These are English-speaking countries where Orum’s advanced voice detection and automation features are fully supported.
- Orum’s AI detector now supports English, Spanish, Portuguese, French, and German with full dialing automation.
- Automation = features like Voicemail detection, drop, and sequencer.
If a country or territory requires you to acquire/setup a number, you can contact Orum Support or submit a ticket. Our support team will be able to guide you through acquiring the necessary numbers.
Note on UK Territories:
UK Territories, such as the Channel Islands, Isle of Man, and Jersey, have separate laws and regulations. Currently, Orum does not support dialing into these territories.
ℹ️ We recommend using CMD+F to search quickly for a specific country.
Country/Region | Standard Dialing (Click-to-call & Power) | Parallel Dialer and AI Detection & Automation | International Numbers Available? | Additional Number Setup Required | Notes |
---|---|---|---|---|---|
Ascension Islands | NO | NO | NO | ||
Andorra | YES | NO | NO | ||
United Arab Emirates | YES | NO | NO | TRUE | *Reach out to support to setup |
Afghanistan | NO | NO | NO | ||
Antigua and Barbuda | YES | YES | NO | ||
Anguilla | YES | YES | NO | ||
Albania | YES | NO | NO | ||
Armenia | YES | NO | NO | ||
Angola | YES | NO | YES | TRUE | *Reach out to support to setup |
Argentina | YES | NO | NO | ||
American Samoa | YES | YES | NO | ||
Austria | YES | NO | YES | TRUE | *Reach out to support to setup |
Australia | YES | YES | YES | TRUE | *Reach out to support to setup |
Aruba | YES | NO | NO | ||
Azerbaijan | YES | NO | NO | ||
Bosnia and Herzegovina | YES | NO | YES | TRUE | *Reach out to support to setup |
Barbados | YES | YES | NO | ||
Bangladesh | YES | NO | NO | ||
Belgium | YES | NO | YES | TRUE | *Reach out to support to setup |
Burkina Faso | YES | NO | NO | ||
Bulgaria | YES | NO | NO | ||
Bahrain | YES | NO | YES | TRUE | *Reach out to support to setup |
Burundi | YES | NO | NO | ||
Benin | YES | NO | NO | ||
Bermuda | YES | YES | NO | ||
Brunei Darussalam | YES | NO | NO | ||
Bolivia | YES | NO | NO | ||
Bonaire, Sint Eustatius and Saba | YES | NO | NO | ||
Brazil | YES | NO | YES | TRUE | *Reach out to support to setup |
Bahamas | YES | YES | NO | ||
Bhutan | YES | NO | NO | ||
Botswana | YES | YES | NO | ||
Belarus | NO | NO | NO | ||
Belize | YES | YES | NO | ||
Canada | YES | YES | YES | ||
Congo, Dem. Rep. of (former Zaire) | NO | NO | NO | ||
Central African Republic | NO | NO | NO | ||
Congo | NO | NO | NO | ||
Switzerland | YES | NO | YES | TRUE | *Reach out to support to setup |
Côte d'Ivoire (Ivory Coast) | NO | NO | NO | ||
Cook Islands | YES | NO | NO | ||
Chile | YES | NO | YES | TRUE | *Reach out to support to setup |
Cameroon | YES | NO | NO | ||
China | NO | NO | YES | TRUE | *Reach out to support to setup |
Colombia | YES | NO | YES | TRUE | *Reach out to support to setup |
Costa Rica | YES | NO | YES | ||
Cuba | NO | NO | NO | ||
Cape Verde | YES | NO | NO | ||
Curaçao | NO | NO | NO | ||
Cyprus | YES | NO | YES | TRUE | *Reach out to support to setup |
Czech Republic | YES | NO | CHECKING | TRUE | *Reach out to support to setup |
Germany | YES | NO | YES | TRUE | *Reach out to support to setup |
Djibouti | YES | NO | NO | ||
Denmark | YES | NO | YES | TRUE | *Reach out to support to setup |
Dominica | YES | YES | YES | ||
Dominican Republic | YES | NO | YES | ||
Algeria | YES | NO | NO | ||
Ecuador | YES | NO | YES | ||
Estonia | YES | NO | YES | TRUE | *Reach out to support to setup |
Egypt | YES | NO | NO | ||
Eritrea | NO | NO | NO | ||
Spain | YES | NO | YES | TRUE | *Reach out to support to setup |
Ethiopia | NO | NO | NO | ||
Finland | YES | NO | YES | TRUE | *Reach out to support to setup |
Fiji | YES | NO | NO | ||
Falkland Islands | YES | NO | NO | ||
Micronesia | YES | NO | NO | ||
Faroe Islands | YES | NO | NO | ||
France | YES | NO | YES | TRUE | *Reach out to support to setup |
France (EEA Originated Price) | NO | NO | NO | ||
Gabon | YES | NO | NO | ||
United Kingdom | YES | YES | YES | ||
Grenada | YES | YES | YES | ||
Georgia | YES | NO | YES | TRUE | *Reach out to support to setup |
French Guiana | YES | NO | NO | ||
Ghana | YES | YES | YES | TRUE | *Reach out to support to setup |
Gibraltar | YES | YES | NO | ||
Greenland | YES | NO | NO | ||
Republic of the Gambia | YES | NO | NO | ||
Guinea | YES | NO | NO | ||
Guadeloupe | YES | NO | NO | ||
Equatorial Guinea | YES | NO | NO | ||
Greece | YES | NO | YES | TRUE | *Reach out to support to setup |
Guatemala | YES | NO | YES | TRUE | *Reach out to support to setup |
Guam | YES | YES | NO | ||
Guinea-Bissau | YES | NO | NO | ||
Guyana | YES | YES | NO | ||
Hong Kong | NO | NO | YES | TRUE | *Reach out to support to setup |
Honduras | YES | NO | YES | TRUE | *Reach out to support to setup |
Croatia | YES | NO | YES | TRUE | *Reach out to support to setup |
Haiti | NO | NO | NO | ||
Hungary | YES | NO | YES | TRUE | *Reach out to support to setup |
Indonesia | YES | NO | YES | TRUE | *Reach out to support to setup |
Ireland | YES | YES | YES | TRUE | *Reach out to support to setup |
Israel | YES | NO | YES | ||
India | NO | NO | NO | ||
Iraq | NO | NO | NO | ||
Iran | NO | NO | NO | ||
Iceland | YES | NO | NO | ||
Italy | YES | NO | YES | TRUE | *Reach out to support to setup |
Jamaica | YES | YES | YES | ||
Jordan | YES | NO | YES | TRUE | *Reach out to support to setup |
Japan | YES | NO | YES | TRUE | *Reach out to support to setup |
Japan - Santuu Discount (in JPY) | NO | NO | NO | ||
Kenya | YES | YES | YES | ||
Kyrgyzstan | YES | NO | YES | TRUE | *Reach out to support to setup |
Cambodia | YES | NO | YES | TRUE | *Reach out to support to setup |
Kiribati | YES | NO | NO | ||
Comoros | YES | NO | NO | ||
Saint Kitts and Nevis | YES | YES | NO | ||
South Korea | YES | NO | YES | TRUE | *Reach out to support to setup |
Kuwait | YES | NO | NO | ||
Cayman Islands | YES | YES | YES | ||
Kazakhstan | YES | NO | YES | TRUE | *Reach out to support to setup |
Lao People's Democratic Republic | YES | NO | YES | ||
Lebanon | NO | NO | NO | ||
Saint Lucia | YES | YES | YES | TRUE | *Reach out to support to setup |
Sri Lanka | NO | NO | YES | TRUE | *Reach out to support to setup |
Liberia | NO | NO | NO | ||
Lesotho | YES | NO | NO | ||
Lithuania | YES | NO | YES | TRUE | *Reach out to support to setup |
Luxembourg | YES | NO | YES | TRUE | *Reach out to support to setup |
Latvia | YES | NO | NO | ||
Libya | NO | NO | NO | ||
Morocco | YES | NO | YES | TRUE | *Reach out to support to setup |
Monaco | YES | NO | NO | ||
Moldova | YES | NO | YES | TRUE | *Reach out to support to setup |
Montenegro | YES | NO | YES | ||
Madagascar | YES | NO | NO | ||
Marshall Islands | YES | YES | NO | ||
Macedonia | YES | NO | NO | ||
Mali | YES | NO | NO | ||
Myanmar (Burma) | NO | NO | YES | TRUE | *Reach out to support to setup |
Mongolia | YES | NO | NO | ||
Macao | YES | NO | YES | TRUE | *Reach out to support to setup |
Northern Mariana Islands | YES | YES | NO | ||
Martinique | YES | NO | NO | ||
Mauritania | YES | NO | NO | ||
Montserrat | YES | YES | NO | ||
Malta | YES | NO | YES | TRUE | *Reach out to support to setup |
Mauritius | YES | NO | YES | ||
Maldives | YES | NO | NO | ||
Malawi | YES | NO | NO | ||
Mexico | YES | NO | YES | ||
Malaysia | YES | NO | YES | TRUE | *Reach out to support to setup |
Mozambique | YES | NO | NO | ||
Namibia | YES | NO | NO | ||
New Caledonia | YES | NO | NO | ||
Niger | YES | NO | NO | ||
Nigeria | YES | YES | YES | TRUE | *Reach out to support to setup |
Nicaragua | NO | NO | YES | ||
Netherlands | YES | NO | YES | TRUE | *Reach out to support to setup |
Norway | YES | NO | YES | TRUE | *Reach out to support to setup |
Nepal | YES | NO | NO | ||
Nauru | YES | YES | NO | ||
New Zealand | YES | YES | YES | ||
Oman | YES | NO | NO | ||
Panama | YES | NO | YES | TRUE | *Reach out to support to setup |
Peru | YES | NO | YES | ||
French Polynesia | YES | NO | NO | ||
Papua New Guinea | YES | NO | NO | ||
Philippines | YES | NO | YES | TRUE | *Reach out to support to setup |
Pakistan | YES | NO | NO | ||
Poland | YES | NO | YES | TRUE | *Reach out to support to setup |
Saint Pierre and Miquelon | YES | NO | NO | ||
Puerto Rico | YES | NO | YES | TRUE | *Reach out to support to setup |
State of Palestine | YES | NO | NO | ||
Portugal | YES | NO | NO | ||
Palau | YES | YES | NO | ||
Paraguay | YES | NO | YES | ||
Qatar | YES | NO | NO | ||
Reunion | YES | NO | NO | ||
Romania | YES | NO | YES | TRUE | *Reach out to support to setup |
Serbia | YES | NO | YES | TRUE | *Reach out to support to setup |
Russia | NO | NO | YES | ||
Rwandese Republic | NO | NO | NO | ||
Saudi Arabia | YES | NO | YES | TRUE | *Reach out to support to setup |
Solomon Islands | YES | NO | NO | ||
Seychelles | YES | NO | NO | ||
Sudan | NO | NO | NO | ||
Sweden | YES | NO | YES | ||
Singapore | YES | YES | YES | TRUE | *Reach out to support to setup |
Saint Helena | YES | NO | NO | ||
Slovenia | YES | NO | YES | TRUE | *Reach out to support to setup |
Slovakia | YES | NO | NO | ||
Sierra Leone | YES | YES | NO | ||
San Marino | YES | NO | NO | ||
Senegal | YES | NO | NO | ||
Somali Democratic Republic | NO | NO | NO | ||
Suriname | YES | NO | NO | ||
Republic of South Sudan | NO | NO | NO | ||
Sao Tome and Principe | YES | NO | NO | ||
El Salvador | YES | NO | YES | ||
Sint Maarten (Dutch Part) | NO | NO | NO | ||
Syria | NO | NO | NO | ||
Swaziland | NO | NO | NO | ||
Turks and Caicos | YES | YES | NO | ||
Chad | YES | NO | NO | ||
Togo | YES | NO | NO | ||
Thailand | YES | NO | YES | ||
Tajikistan | YES | NO | NO | ||
Timor-Leste | YES | NO | NO | ||
Turkmenistan | YES | NO | NO | ||
Tunisia | YES | NO | YES | ||
Tonga | YES | NO | NO | ||
Turkey | YES | NO | NO | ||
Trinidad and Tobago | YES | YES | YES | ||
Tuvalu | YES | NO | NO | ||
Taiwan | NO | NO | YES | TRUE | *Reach out to support to setup |
United Republic of Tanzania | YES | NO | NO | ||
Ukraine | NO | NO | YES | TRUE | *Reach out to support to setup |
Uganda | YES | YES | YES | TRUE | *Reach out to support to setup |
United States of America | YES | YES | YES | ||
Uruguay | YES | NO | NO | ||
Uzbekistan | YES | NO | NO | ||
Saint Vincent and the Grenadines | YES | YES | NO | ||
Venezuela | NO | NO | YES | ||
Virgin Islands (US & British) | YES | YES | YES | ||
Virgin Islands (US & British) | YES | YES | NO | ||
Vietnam | NO | NO | YES | ||
Vanuatu | YES | YES | NO | ||
Wallis and Futuna | YES | NO | NO | ||
Samoa | YES | NO | NO | ||
Kosovo | YES | NO | NO | ||
Yemen | NO | NO | NO | ||
Mayotte | YES | NO | NO | ||
South Africa | YES | YES | YES | TRUE | *Reach out to support to setup |
Zambia | YES | YES | NO | ||
Zimbabwe | NO | NO | NO |