International Calling

 

Hey Orum Users! Our Product team is always looking to connect with more sales reps and sales managers! If you'd like to share your feedback or experience with Orum or what it's like being in sales, please book some time here!

 

Orum currently supports dialing with automations in USA, Canada, UK, Republic of Ireland, Australia, and New Zealand. 

Orum also additionally supports dialing (no automations) to the following countries:
Austria, Belgium, Bulgaria, Croatia, Republic of Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Indonesia, Israel, Italy, Japan, Latvia, Lithuania, Luxembourg, Malaysia, Malta, Mexico, Netherlands, Norway, Philippines, Poland, Portugal, Romania, Slovakia, Slovenia, Singapore, Spain, Sweden, Switzerland

 

While there is not a current timeline for expansion, our engineering team wants to ensure that the product will function at the same high level our users have come to expect prior to releasing further international support.  Orum is committed to expanding international offerings and will announce further updates as they become available.

 

Please note: Orum's AI and programming currently only supports the English Language at this time. If users try and call numbers outside the countries currently supported by Orum, the number will be greyed out.  Orum will display an associated message that shows which explains unsupported international numbers cannot be dialed.

***Please be aware that while we can dial into all of the above countries, call from numbers can only be added for US, Canada, Great Britain, New Zealand, Netherlands, Portugal, Sweden, and AU (By request with support.)***

Puerto Rico: Orum's telephony provider labels calls to and from Puerto Rico as though they originate from a foreign country as opposed to a US territory.  As such, Orum currently does not support the ability to make calls to Puerto Rican numbers.

 

Note on UK Territories: Please note that per Orum's legal department, UK Territories are not considered to technically be a part of the UK as they have separate laws, governments, and regulations which can all have varying impacts on telephony-based operations.  With this in mind, Orum currently does not support dialing into the Channel Islands, Isle of Man, Jersey, and other UK Territories.

 

 

 

 

 

Was this article helpful?
0 out of 0 found this helpful

Articles in this section

See more