The test caller ID feature allows an Orum caller to place a test call to their own device to see how it appears to the prospects they are calling.
How to use the test caller ID feature:
1. From "dialer" page in Orum, find the "Test Caller ID" link under in the 'Call From Number' box on the left side of the page.
2. After clicking the link, Orum will allow you to enter the number you would like to call to test the number that is being used.
3. Enter the desired number and click the blue 'Call Me' button.
4. If the number is listed as spam, please reference this article for leveraging the 'Call From Number' functionality.
When to use the test caller ID feature:
Orum recommends using this feature at the beginning of each calling session. Please click here for further information on SDR best practices.