- Navigate to Call History tab in Orum
- Select user name (if needed)
- Find the call and scroll to the right and look for the ‘recording’ column
- Click the “Link” hyperlink for the call
- New page will open, save the address at the top
***If these links are not available, it could be due to the user's access permissions or because call recording is not enabled.
If you need to enable call recording, Please use this support article.