Issue: This article describes how to find a link to a recorded call in Orum
- From the Orum homepage, find and select the "Call History" option on the top left
- On the Call History page, scroll to the right and find the "Recording" column
- Find the example call(s) in question and choose the associated hyperlink labelled "Link"
- Please send these link addresses to Orum Support
***If these option are not visible, it could be that the user does not have appropriate access permissions, or call recording is not enabled in Orum.***
To enable call recording, Please use the process outlined in this support article.