If you're encountering an error or a blank screen when logging in via Salesforce, you might need assistance from your System Administrator to authorize Orum via OAuth.
Follow these steps to resolve the issue:
Steps for System Administrators
- Check Salesforce Setup Section:
- Navigate to Managed Apps.
- Select Connected Apps OAuth Usage.
- Install Orum Policies:
- The System Administrator may need to “Install” the Orum policies to change permissions.
- Approve the Orum App for your Salesforce instance.