Orum is the leading live conversation platform leveraging AI to supercharge sales activity, connect sales teams, and drive more revenue over the phone. It automates the tedious tasks of manual dialing and enhances productivity, making your sales efforts more efficient and effective.
At its core, Orum is built with five essential components:
- AI Dialer (with click-to-call, power, and parallel functionality)
- Virtual sales floor
- Analytics
- Call History
- Call Library
Core Areas
Before you get started, you should know the five core areas and what they can offer you and your team.
AI Dialer
The AI dialer is the original core of Orum and has powered hundreds of millions of calls, making Orum’s AI engine the most powerful on the market. With the AI dialer, you can:
- Eliminate manual dialing entirely: Rely on automated dialing tactics like power and parallel dialing, or strategically dial specific prospects using click-to-call.
- AI detection for voicemails: Automatically detect and skip voicemails to save time.
- Sync data back to your CRM: Ensure all call data is accurately recorded in your CRM.
- Navigate dial-trees automatically: Save time by letting Orum handle the complex navigation of dial-trees.
Virtual Salesfloor
The virtual salesfloor brings the energy of an in-person sales floor to a remote environment. It allows sales teams to:
- Host call blitzes and collaborate in real-time: Engage with colleagues during call blitzes, share strategies, and celebrate wins together.
- Receive instant feedback: Managers can listen in on calls and provide real-time coaching.
- Create a winning culture: Create a sense of community and friendly competition among team members.
Analytics
Orum’s analytics provide deep insights into your sales activities. With Analytics, you can:
- Track performance metrics: Measure key indicators like call volume, connection rates, and conversation quality.
- Identify trends: Use data to pinpoint what’s working and where improvements are needed.
- Optimize strategies: Make data-driven decisions to refine your sales approach and increase effectiveness.
Call History
The Call History space ensures you never miss a beat. It allows you to:
- Review past calls: Access recordings and notes from previous conversations.
- Track follow-ups: Ensure timely and consistent follow-ups with prospects.
- Analyze outcomes: Evaluate the results of past interactions to improve future performance.
Library
The Call Library is your team’s go-to learning resource within Orum. It includes:
- Playlists: Access tutorials, best practices, and how-to guides to get the most out of Orum.
- Call scripts: Use pre-written scripts to streamline your calls and ensure consistency.
- Templates and resources: Find templates for emails, call notes, and more to support your sales efforts.
Next Steps
Now that you understand the basics, we recommend exploring each of these core areas to see how they can enhance your sales processes. Start by setting up the AI Dialer and familiarize yourself with the Salesfloor for a collaborative and productive sales experience.