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Most popular FAQs

Updated August 29, 2023 18:57

To prepare you and your team for success, we've curated some of the most common FAQs and troubleshooting issues when working in Orum.

You can always consult this Help Center for more information. If you do encounter any specific issues, you can also contact our support team directly in Orum.

  • How do I log in to Orum? 
  • What happens if two prospects pick up at the same time?
  • How does Orum handle inbound calls? 
  • Why is Orum not completing my call tasks?
  • Why are my call tasks not updating or showing up?
  • Why is Orum showing ‘no phone’ for prospects?
  • Does Orum drop the same Voicemail across every phone number for a single prospect?
  • Does Orum support Bluetooth headphones?
  • Audio/Video troubleshooting
  • How to turn on/off Orum automatically opening CRM?
  • Any time I connect with someone, Orum redirects me to my CRM
  • How do I upload a CSV list and what are the best practices?
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